Now Hiring: Assistant General Manager

Our Title Procurement facility in Columbus, Ohio has an exciting job opportunity! Copart is seeking an Assistant General Manager of Title Procurement to assist and lead their growing team of call center professionals. This position will work closely with office management and staff to meet budget, revenue, and customer satisfaction standards.

Apply Today

Essential Duties:

  • Hires, trains and motivates staff to exceed company and customer expectations.
  • Monitors performance conducts performance reviews, progressive discipline, and compensation reviews.
  • Creates an environment of teamwork, motivation and commitment to legendary customer service.
  • Communicates company and operation center goals and objectives, effectively prioritizes objectives and initiatives.
  • Ensures safety, quality control, customer needs are consistently maintained.
  • Participates in regular planning sessions as appropriate. Provides leadership through the planning cycle.
  • Resolves customer complaints both timely and with courtesy.
  • Collaborates with Sales Team
  • Understands each customers requirement and holds staff accountable to reach or exceed those metrics
  • Perform miscellaneous duties as required by management

OH Yard 581 Team Photo

Requirements:
  • Minimum of one years’ experience as a manager in a call center environment.
  • Proven track record of seamless operational functionality and achievement of company goals.
  • Ability to solve complex problems and issues.
  • Strong analytical skills.
  • Develop and implement plans for continuous process improvement.
  • Strong leadership experience and skills.
  • Excellent interpersonal skills.
  • Excellent written and verbal communication skills.
  • Great customer relations skills and experience.
  • College degree preferred.
  • Proficient in all areas of Microsoft office.
  • Bilingual skill a plus.
  • Valid driver’s license.

See more jobs at Copart.com/Careers.

Copart

Copart is a global online auto auction with over 100,000 vehicles available for auction daily. Choose from classics, early model domestics and imports, trucks, SUV's, motorcycles, snowmobiles, jet skis and recreational vehicles - all in a variety of conditions! Copart.com has all kinds of vehicles for all kinds of people! Visit us at www.Copart.com.

Leave a Reply